Are we all secretly deviating


General terms and conditions for wine orders at the Arndt winery. F. Werner GbR

§ 1 General, scope of the terms and conditions

1.1 All our deliveries and services are carried out exclusively on the basis of the following general terms and conditions in the version valid at the time of the order. Unless expressly agreed in writing, deviating terms and conditions do not apply.

1.2 Customers in the sense of these terms and conditions are both consumers and entrepreneurs. Consumers in the sense of the terms and conditions are natural persons who conclude contracts for a purpose that cannot be attributed to their commercial or professional activity. Entrepreneurs within the meaning of the terms and conditions are natural or legal persons or legal partnerships who, when concluding a contract with us, are exercising their commercial or independent professional activity.

§ 2 Conclusion of the contract, conclusion of the contract

2.1 With your order by phone, fax or e-mail you are making a binding offer to us to conclude the contract with you. We can accept this offer by sending you an order confirmation within 48 hours of receiving your order. The contract is concluded with the transmission of this order confirmation.

2.2 In the order, you must enter the desired number of items from our price list and your personal data required for shipping. You can correct input errors by deleting them or canceling the order process and restarting. After checking your order, you will receive an order confirmation through which the contract is concluded.

2.3 In the case of orders, the contract is concluded with:

Arndt winery. F. Werner GbR
Birgit and Arndt Werner
Mainzer Street 97
55218 Ingelheim, Germany
Tel .: 06132-1090
Fax .: 06132-431335
Email: [email protected]
VAT ID No .: DE 272 753 718

Supervisory authority: Ministry of Economy, Transport, Agriculture and Viticulture,
Stiftstrasse 9, 55116 Mainz

We belong to the Chamber of Agriculture Rhineland-Palatinate, Burgenlandstr. 7 55543 Bad Kreuznach.
The legal basis of our activity is the Wine Act (WeinG.).

§ 3 Storage of the contract text

We save your order and the order data entered. We will send you an order confirmation with all order data by email.

§ 4 cancellation policy

Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods. To exercise your right of withdrawal, you must contact us (Weingut Arndt. F. Werner GbR, Mainzer Straße 97, 55218 Ingelheim, Tel .: 06132-1090, Fax .: 06132-431335, E-Mail: [email protected]) by means of a a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the sample withdrawal form on this page for this, but this is not mandatory.
In order to meet the cancellation deadline, it is sufficient for you to send your notification that you are exercising your right of cancellation before the cancellation period has expired.

Consequences of withdrawal
If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

Model withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)

To the Arndt winery. F. Werner GbR, Mainzer Straße 97, 55218 Ingelheim, Tel .: 06132-1090, Fax .: 06132-431335, E-Mail: [email protected]:

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*)

Ordered on (*) / received on (*)

Name of the consumer (s)

Address of the consumer (s)

Signature of the consumer (s) (only when notified on paper)


(*) Delete where inapplicable

§ 5 Cost-bearing agreement

If you make use of your right of withdrawal according to § 4, you have to bear the regular costs of the return, if the delivered goods correspond to the ordered goods and if the price of the goods to be returned does not exceed an amount of 40 euros or if you are at a higher price of the goods have not yet rendered the consideration or a contractually agreed partial payment at the time of the revocation. Otherwise, the return is free for you.

§ 6 prices and shipping costs

6.1 All prices include statutory VAT plus shipping costs. We deliver with DHL or another provider of our choice.

6.2 The shipping costs are 6.80 to 8.80 per package. Free shipping for orders of EUR 270 or more.

§ 7 delivery conditions

7.1 We only deliver within Germany.

7.2 Unless otherwise stated in the offer, the goods will be dispatched within 2 working days after receipt of payment. In the case of delivery on account, the goods are dispatched within 2 working days after delivery of the order confirmation.

§ 8 Terms of Payment

8.1 Payment can be made either in advance by bank transfer or by invoice. We reserve the right to deliver to new customers only against prepayment. If you choose to pay in advance, we will give you our bank details in the order confirmation. The invoice amount must be transferred to our account within 10 days. When paying by invoice, the invoice amount must be transferred to us within 14 days of the invoice date
8.2 If you are a consumer, interest is to be paid on the purchase price at the rate of 5% above the base interest rate upon occurrence of default in payment. If you are not a consumer, the interest rate during the delay in payment is 8% above the base rate. We reserve the right to prove and claim higher damage caused by default.

§ 9 Warranty and Liability

Our guarantee and liability are based on the statutory provisions.

Please note: The crystallization of tartar is a completely natural phenomenon. It can therefore not be a cause for complaint.

§ 10 retention of title

The goods remain the property of Birgit and Arndt Werner until they have been paid for in full

§ 11 customer service

If you have any questions, complaints or complaints, you can reach us during our specified office and sales hours or via [email protected]

§ 12 Legal system, place of jurisdiction

12.1 German law applies to the exclusion of the UN sales law.

12.2 For all disputes arising from the contractual relationship, if the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction is the headquarters of Weingut A.F. Werner Ingelheim am Rhein GbR.

§ 13 Miscellaneous

13.1 The contract language is German.

13.2 If one or more provisions of these terms and conditions are ineffective, the rest of the contract remains effective. If the provisions are ineffective, the content of the contract is based on the statutory provisions.